The customer said her driver offered her oral sex during her journey in London in March. Uber told BuzzFeed News on Thursday that it had kicked the driver off its service.
An Uber customer who reported that her driver offered her oral sex during a ride in London in March was offered £20 ($ 31) credit as compensation, Newsweek reported.
Sergio Perez / Reuters
The rider notified the company of her driver's misconduct in an email, which Newsweek reported seeing. The email said: “Driver was very forward and quite creepy. Asked me if I wanted him to go down on me. Not cool.”
She received a response from an Uber marketing manager who apologised for the “intrusive experience” and said the company's driver operations manager was “already investigating this … and I can assure you that the necessary actions will be taken to avoid a similar incident in future,” Newsweek said.
The manager signed the response by thanking the customer for “for raising this with us – while painful to hear, it's the best way for us to address any incidents like this”, Newsweek reported.
Unhappy with the response, the female passenger reportedly wrote back with a more detailed account of the event. She said the driver invited her to sit in the front of the cab with the driver, and she took him up on it because she felt car sick.
Towards the end of the journey he was asking if I liked blow jobs, saying that he was very good at going down on girls or giving “sucky sucky” to girls and did I want him to do it to me. He even suggested that he could pull over into a side street and do it now if I wanted, which was I think the scariest part of the drive.
I am aware that this kind of thing becomes very much a he-said, she-said kind of deal, but I did want to make you aware of it as I feel that people really trust the Uber name (as I do) and my trust was completely violated. I am pretty relaxed and outgoing and I feel that I can take care of myself, and if I felt so uncomfortable I dread to think how a more timid girl would have felt. I won't be taking this any further but I do implore you to take this quite seriously as I worry for other women who could find themselves in a similar situation.