“We should lead by inspiring our riders, our drivers, and the public at large,” Travis Kalanick said in a 13-tweet Twitterstorm this afternoon.
Handout / Reuters
This afternoon on Twitter, Uber CEO Travis Kalanick condemned comments made by Senior Vice President Emil Michael suggesting that the ride-sharing giant should consider hiring opposition researchers to dig up dirt on journalists who've previously criticized the company.
Michael's comments, first reported by BuzzFeed News, included the prospect of looking into details of the personal lives of specific journalists without their knowledge. While Michael issued a public statement calling his remarks “wrong no matter the circumstance,” Uber's outspoken CEO has been silent. Until now.
In an 13-tweet Twitterstorm, Kalanick decried Michael's remarks, saying that they showed “a lack of humanity.” While there was no official apology, Kalanick suggested that Uber should “tell the stories of progress and appeal to people's hearts and minds,” noting that the company will focus on regaining user trust.
“I will do everything in my power toward the goal of earning that trust,” he tweeted.
However, Kalanick failed to address the portion of the story that reports that Josh Mohrer, the Uber New York general manager, accessed BuzzFeed News reporter Johana Bhuiyan's Uber account without her permission. This is a clear violation of the company's policy on accessing the personal information of journalists' accounts, according to head of Uber communications Nairi Hourdajian.
Here is the full official Twitterstorm: