Uber Apologizes For “Imperfect (And Fictitious)” Rebuttal Of A BuzzFeed News Claim

On Monday, Uber walked back a core explanation for the thousands of tickets in its customer support ticket system with the subject “rape.” This change in position comes less than a day after a BuzzFeed News published screenshots from Uber’s Zendesk-based customer support system showing thousands of tickets containing the words rape. Our report led […]

California Labor Commission Rules San Francisco-Based Uber Driver Is An Employee

The California Labor Commission has ruled that Barbara Ann Berwick is an employee, not an independent contractor. ANDREW CABALLERO-REYNOLDS / Getty Images The California Labor Commission ruled that San Francisco-based Uber driver Barbara Ann Berwick is an employee, not an independent contractor as the ride-hail service and its competitors would have it. In response to […]

Uber Is Banned In East Hampton

The town passed new legislation that would require all drivers to have a local business address in order to operate. Uber CEO Travis Kalanick Steve Jennings / Getty Images In the summer, New York City can be a ghost town, as New Yorkers escape the concrete jungle to flock to the waterfront haven of the […]

Democratic Think Tank Takes Aim At “Exploitation” In The Uber Economy

The Center for American Progress’s report targets Uber and other popular apps that use subcontractors to power their success — without providing benefits and protections. A widening partisan divide. Larry Summers last fall. Joshua Roberts / Reuters A key Democratic think tank is sharply criticizing the new “gig economy” led by companies like Uber, AirBnB, […]

Some Parisian Uber Drivers Are Harassing Female Customers By Text

Several women complained about the texts on Twitter. Uber told a French newspaper that it’s investigating the claims. Sergio Perez / Reuters Several Parisian women complained on Twitter about Uber drivers hitting on them via text message after getting their numbers through the app, the French newspaper Libération reported on Tuesday. “If you can't sleep, […]